Privacy Policy

This Privacy Policy explains how Nexoraz (“we”, “us”, “our”) collects, uses, and shares information when you use our website, apps, and services (the “Service”).

• Account Info: Email, name (if provided), authentication identifiers, plan status, and credits.
• Usage Data: Pages viewed, actions taken (e.g., render events), device and browser metadata, approximate location from IP.
• Content & Files: Assets you upload (e.g., product photos) and generated outputs necessary to deliver features like gallery, history, and downloads.
• Cookies & Similar: Essential cookies for login/session, and optional analytics cookies to improve the Service.
• Payments: If you purchase a plan or credits, limited billing information is processed by our payment provider; we store only necessary records (e.g., transaction IDs).

• Operate and improve the Service, including rendering, downloads, search, and account features.
• Provide support and communicate about changes, security alerts, and updates.
• Enforce policies, prevent abuse, and maintain reliability (e.g., rate limiting, fraud checks).
• Analytics to understand feature usage and quality; analytics is aggregated/de-identified when feasible.
• Model improvements: We do not use your private uploads or outputs to train public models unless you explicitly opt in.

• Vendors/Processors: We use carefully selected providers for hosting, storage, email delivery, analytics, and payments. They process data on our behalf under contract.
• Legal: We may disclose information if required by law or to protect rights, safety, and the integrity of the Service.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, data may be transferred as part of that transaction.

We retain information as long as needed to provide the Service and for legitimate business or legal purposes (e.g., account history, billing records). You can request deletion of your account and associated personal data subject to legal/operational exceptions.

We use reasonable administrative, technical, and physical safeguards to protect data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The Service is not directed to children under the age where consent is required by local law. Do not use the Service if you are not old enough to consent.

• Access/Update: You can view or change account details in your profile; contact us for additional requests.
• Deletion: Request account deletion to remove personal data we hold, subject to legal requirements.
• Cookies: You can control cookies via browser settings; essential cookies are required for login.
• Comms: Opt out of non-essential emails via links in the message.
• Opt-in Training: Where available, you may opt in/out of using your assets for model improvement.

We may process and store information in countries other than yours. Where required, we implement appropriate safeguards for cross-border transfers.

The Service may link to or integrate with external services. Their use is governed by their own privacy policies and terms.

We may update this Privacy Policy periodically. Material changes will be notified in-app or by email. Continued use of the Service constitutes acceptance of the updated policy.

Questions or requests? Email support@nexoraz.pro.